Worn out motor gear.
This customer's opener was making an empty whirring noise but couldn't open the door. We quickly discovered the problem to be a worn out motor gear, and replaced it with a new one on the spot. After making sure the door was able to open and close smoothly once again, we checked the circuit board as well, just to make sure nothing else was wrong.
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* $29 service call - deducted from the service
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