Customer Issue: Broken door panel.
Our Solution: This customer's neighbor had accidently backed into her garage door and broke a couple of panels. Luckily for her, she had a sectional door, so we quickly removed the damaged panels and replaced them with matching ones. We then made sure the door was fully operational and that nothing else was wrong.
Customer Issue: Worn out motor gear.
Our Solution: This customer's opener was making an empty whirring noise but couldn't open the door. We quickly discovered the problem to be a worn out motor gear, and replaced it with a new one on the spot. After making sure the door was able to open and close smoothly once again, we checked the circuit board as well, just to make sure nothing else was wrong.
Customer Issue: A spring broke.
Our Solution: We quickly made it out to this customer's home and replaced the damaged spring with a new one. We also replaced the second spring, because it was about to hit its breaking point. We adjusted the two and made sure the door was fully operational once again.